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Site Medic Pro / Mine-site operations

Injury & Claims Management Software

Give injury advisors a case workflow that connects injury follow-up, work capacity and return-to-work planning with the site's medical and safety teams—without opening every clinical record to everyone.

For injury management advisors, return-to-work coordinators and authorised occupational health teams.

See it in a demo
Injury & Claims Management Software
Demo data — no real patient information

Lost-time days

11

Claim costs

$18.4k

Certificates

1 expiring

Claim · WCN-2026-0118

Liability accepted

Medical certificate — Dr Tan

Suitable duties · 6 hrs/day · no lifting >10 kg

Expires in 2 days

Physiotherapy — 6 sessions

Paid by insurer

$1,240

Follow-up: insurer case manager call

Logged 12 Oct · next action set

Overdue

Illustrative product view with fictional demonstration data.

Case stages and accountable follow-up

Track injury cases through a seven-stage advisor workflow. Record owners, next actions and follow-up dates so the case is more than an incident form. Work status and fitness-for-duty workflows help teams coordinate restrictions and readiness.

Claims, certificates and costs

Record claim details, medical certificates and their expiry dates. Log costs by type and payer, track contact history and overdue follow-ups, and calculate lost-time days. Closed cases restrict further changes and case activity is audited.

Return-to-work planning

Connect job demands, work restrictions, fitness assessments and return-to-work plans to the person's occupational record. The worker portal provides access to the worker's own RTW plan rather than other workers' cases.

Coordinate without exposing clinical detail

Advisors and clinicians use authorised case workflows; management access is limited to the relevant occupational information. The system separates clinical documentation from management visibility, including non-work-related presentations.

Questions for your evaluation

Does it submit claims directly to insurers?

Do not assume insurer, payroll or statutory submission integrations. The implemented workflow records claim information, certificates, costs and contacts. Confirm any required external submission process during your evaluation.

Can company managers review multiple sites?

Company-wide access can cover that company's sites; site-scoped users remain limited to assigned sites. Neither scope grants access to another customer's records, and role restrictions still apply.

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